Privacy Policy — Google Flow

1. Introduction

Welcome to Google Flow AI — Google's dedicated AI creative studio and filmmaking platform. We empower creators, filmmakers, storytellers, and dreamers to bring cinematic visions to life through natural language prompts. Whether you are generating breathtaking video sequences, editing intricate scenes, stitching together compelling narratives, or producing high-quality images, your creative journey is at the heart of everything we do.

At Google Flow AI, we are deeply committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or interact with our services (collectively, the "Services").

By using Google Flow AI, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our Services.

2. Information We Collect

Information You Provide Directly

Account Information: When you create an account, we collect your name, email address, username, and password.
Creative Prompts and Inputs: All text prompts, descriptions, storyboards, scripts, or instructions you enter to generate videos, images, or narratives.
Generated Content: Metadata associated with videos, images, and projects you create, edit, or stitch on our platform.
Communications: Messages you send to our support team, feedback, or survey responses.

Automatically Collected Information

Usage Data: Details about how you interact with the platform — such as features used, time spent on projects, generation history, export actions, and viewing patterns.
Device and Technical Data: IP address, browser type and version, operating system, device identifiers, and approximate location (city and country level only).
Performance Data: Information about rendering times, generation success rates, and any errors encountered during video or image creation.

Third-Party Information

We may receive limited information from third-party services you connect (for example, when you sign in with Google or import assets from supported cloud storage providers), subject to their own privacy policies and your consent settings.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve Google Flow AI's creative tools, including powering AI models that understand your prompts and generate cinematic content.
To personalize your experience — for instance, suggesting prompt improvements, remembering preferred styles, or recommending editing techniques based on your past projects.
To process and respond to your support requests, feedback, and inquiries.
To ensure the security and integrity of our platform, detect fraud, and prevent misuse of generative tools.
To conduct research and development that helps us advance responsible AI filmmaking technologies.
To communicate with you about important updates, service announcements, or new features (you can opt out of non-essential communications).
To comply with legal obligations and enforce our Terms of Service.

4. How We Share Your Information

We do not sell your personal information. We may share data in the following limited circumstances:

Service Providers

We work with trusted partners who help us operate the platform (cloud hosting, AI infrastructure, analytics, and customer support). These partners are contractually obligated to protect your data and use it only for the services they provide to us.

Legal Requirements

We may disclose information if required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of Google Flow AI, our users, or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with notice provided where required by law.

With Your Consent

We may share your content or data when you explicitly direct us to do so — for example, when you choose to publish or share a generated video publicly.

5. Cookies and Tracking Technologies

We use essential cookies to keep you signed in and to enable core platform functions such as prompt processing and project saving. We also use analytics cookies (with your consent where required) to understand usage patterns and improve the filmmaking experience. You can manage your cookie preferences through your browser settings or our cookie consent banner.

6. Data Security

We implement industry-standard technical, administrative, and physical safeguards to protect your personal information and creative work. This includes encryption in transit and at rest for sensitive data, regular security audits, and strict access controls. However, no system is completely infallible, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Access, correct, or delete your personal information
Opt out of certain processing activities (including marketing communications)
Request portability of your data
Withdraw consent where processing is based on consent
Object to processing based on legitimate interests

To exercise these rights, please contact us using the details in the "Contact Us" section. We will respond within the timeframes required by applicable law. For generated creative content, you retain ownership of your final exported works, while input prompts may be used in anonymized form to improve our models.

8. Children's Privacy

Google Flow AI is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without verifiable parental consent, we will take steps to delete that information promptly.

9. International Data Transfers

Google Flow AI operates globally. Your information may be transferred to and processed in countries outside your own, including the United States, where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers, such as standard contractual clauses or other approved mechanisms.

10. Data Retention

We retain your information only as long as necessary to provide the Services, fulfill the purposes outlined in this policy, or comply with legal obligations. You may request deletion of your account and associated data at any time, subject to certain exceptions (such as ongoing legal requirements or unresolved disputes). Generated content that you export remains yours; we do not retain full copies beyond what is needed for service functionality and improvement.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of Google Flow AI after such changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us at:

Email: [email protected]

Address: Google Flow AI, Privacy Team, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States

We are committed to addressing your concerns and will respond to your inquiry as quickly as possible.